Shipping policy
SHIPPING POLICY
Blue Monarch Skincare
Last Updated: April 2026
Thank you for shopping with Blue Monarch Skincare. We are committed to delivering your order as quickly and safely as possible. Please review our Shipping Policy below for important details about processing times, delivery estimates, and shipping responsibilities.
ORDER PROCESSING TIME
All orders are processed within:
1–3 business days
(excluding weekends and holidays).
Orders placed after 12:00 PM Eastern Time may be processed on the next business day.
During high-volume periods such as:
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Holidays
-
Promotions
-
Product launches
Processing times may be slightly extended.
If there is a significant delay in shipping your order, we will notify you by email.
SHIPPING METHODS & DELIVERY TIMES
We ship orders using trusted carriers such as:
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USPS (United States Postal Service)
-
UPS (United Parcel Service)
-
FedEx
Estimated delivery times:
United States Shipping
Standard Shipping:
3–7 business days
Expedited Shipping (if selected):
2–3 business days
Priority Shipping (if available):
1–2 business days
Delivery times are estimates and are not guaranteed.
SHIPPING RATES
Shipping rates are calculated at checkout based on:
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Order weight
-
Destination
-
Selected shipping method
From time to time, we may offer:
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Free shipping promotions
-
Discounted shipping offers
These promotions will be clearly stated on the Site.
ORDER TRACKING
Once your order has shipped, you will receive:
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A shipping confirmation email
-
A tracking number
Tracking information typically becomes active within:
24–48 hours
SHIPPING ADDRESS ACCURACY
Customers are responsible for providing:
-
Correct shipping address
-
Accurate delivery details
We are not responsible for orders shipped to incorrectly entered addresses.
If you notice an error, contact us immediately:
Address changes cannot be guaranteed once processing begins.
LOST OR STOLEN PACKAGES
Blue Monarch Skincare is not responsible for:
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Lost packages marked as delivered
-
Stolen packages
-
Delivery delays caused by carriers
If your package shows as delivered but you have not received it:
Please:
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Check with household members
-
Check nearby locations
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Contact your shipping carrier
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Contact us for assistance
We will do our best to help file a claim if applicable.
DAMAGED ITEMS
If your order arrives damaged:
Please contact us within:
48 hours of delivery
Include:
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Your order number
-
Photos of the damaged item
-
Photos of the packaging
Send to:
We will review your claim and provide next steps.
INTERNATIONAL SHIPPING
We may offer international shipping to select countries.
International delivery times vary based on:
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Destination
-
Customs processing
-
Local postal services
Estimated delivery time:
7–21 business days
International customers are responsible for:
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Customs duties
-
Taxes
-
Import fees
These charges are determined by your country and are not included in shipping fees.
We are not responsible for delays caused by customs.
SHIPPING RESTRICTIONS
We currently do not ship to:
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P.O. Boxes (for certain shipping methods)
-
APO/FPO addresses (if restricted by carrier)
-
Countries restricted by shipping carriers or regulations
We reserve the right to limit shipping to certain regions.
PARTIAL SHIPMENTS
In some cases, orders may be shipped in multiple packages.
If this occurs:
You will receive separate tracking numbers.
DELIVERY DELAYS
Shipping delays may occur due to:
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Weather
-
Carrier delays
-
Holidays
-
Customs inspections
-
High shipping volume
Blue Monarch Skincare is not responsible for shipping delays caused by third-party carriers.
ORDER CANCELLATIONS
Orders may be canceled before shipping.
Once an order has shipped, it cannot be canceled.
To request cancellation:
CONTACT INFORMATION
If you have questions about shipping, contact:
Blue Monarch Skincare
customercare@bluemonarch.com